Vacature: Vacancy | Back office representative | order management | English | French | Temporary | Eindhoven, te Eindhoven

Functie : Commercieel medewerker
Functiegroep : Verkoop en handel
Soort vacature : Onbepaalde tijd
Branche : Industrie, Techniek en Energie
Uur : 40 uur per week
Locatie : Eindhoven, Noord-Brabant
Salaris indicatie : in overleg
Opleiding : HBO


Do you have excellent communication skills in English and are you up for a temporary administrative challenge in an international work environment? We are recruiting a Back Office representative that will be responsible for the order-to-cash process flow for distributors and local offices.

Your responsibilities include:


  • Responsible for accepting, reviewing, processing and dispatching customer orders which are received by e-mail, fax, post or telephone
  • Verification of credit limits with finance
  • Verification of export license and anti-boycott rules and guidelines
  • Adjust and maintain prices in the ERP system following tender / quotations documents
  • Document and execute relevant credit notes linked contracts/ agreements (bulk discounts, commissions, FOC arrangement)
  • Accurately and timely update returns in our ERP system liaising with warehouse and customers
  • Follow up on product complaints within specified timeframes
  • Seek approval for and make the necessary credit notes/warranties
  • Returning/replacing of faulty programmers
  • Ensure critical data is maintained in the ERP system (Customer master, master comments and prices)
  • Consistently provide relevant paperwork such as packing lists, certificates, proforma invoices.
  • Provide ad hoc and periodical sales reports needed for Sales Representatives and/or customers.
  • Handle and follow-up on Letters of Credits, tenders
  • Ensure accurate tracking of lot controlled products via correct system processing and updates
  • Ensure adequate stock counts in main and consignment locations (if applicable)
  • Understand and continuously improve QA procedures
  • Follow up on Complaint Case Reporting
  • Drive/Assist communication to customers related to non-conforming products
  • Establish and evaluate service levels for above activities

Over het bedrijf

International renowned organisation in Eindhoven, branch leader in a niche market.

Interested? Apply online on the link below or call Sarah White on +31641682158 for more information.


- BA degree in Business Administration or Communication (or equal by experience)

  • Preferably 2 years experience in order management in a position related to customer service / sales support / export
  • Excellent communication skills in English (advanced business level) and another European language, French is strongly preferred
  • Working knowledge of SAP is preferred
  • Accurate and detail oriented
  • Flexible work attitude and no 9-5 mentality
  • Strong administrative skills
  • Able to perfom in a fast-paced work environment
  • Able to work with tight deadlines
  • Team player
  • Available immediately

Wat wij bieden

- Full time

  • Temporary role until the end of 2017, extension is possible
  • International and dynamic work environment
  • Salary indication: approx. 2300,- gross/month (flexible and negotiable)
  • On top of your salary, travel expenses are compensated

Vragen? Bel of mail:

Bedrijfsnaam : Unique Uitzendbureau Multilingual Eindhoven
Telefoonnummer : 0402395200 (vast)
0402433392 (fax)
Adres :
Bogert 2
5612LZ Eindhoven
E-mailadres :